A PBX (Private Branch Exchange) is a private telephone network that allows users to communicate with one another. Connectivity to the telephone network is provided by a combination of hardware components.
The internal telephone network of a company is managed by a PBX. Inbound and outgoing calls are routed through a PBX system, which also handles advanced calling features.
Setting up a PBX is a lot of work. One or more systems administrators with decades of telecom experience are enlisted by a company. You'll also need physical space in the office to house the PBX system, such as a closet or server room.
Manage and complete calls according to a pre-determined schedule. In the PBX network tree, you can choose the direction of "branching out" and create your own rules. To minimise excessive expenses, operators might restrict or allow international dialling as needed.
It's simple to transfer calls between users and departments. Without losing calls, establish and maintain connections. A warm transfer or a cold transfer can be used to successfully transfer calls. You can reliably transfer calls in any case.
Customize greetings with recorded remarks that include your company's preferred music. This tool is a great approach to notify customers about a sale or a concern with their service.
Set up a call centre to aid in the management of a sales team or customer service department. Despite its high cost, a PBX can queue inbound and outbound calls based on the physical limits.
A cloud-based PBX can manage more calls and route them to the appropriate people or teams.
Connect several office sites to a single phone system so that employees can communicate with one another.
You'd utilise a PBX to handle call routing instead of maintaining many phone systems.
Why Bharat Vikas Networks
Talk to our expert and get the best device and service suitable for your need
Proper consultation and support ensuring your business runs smoothly without any disruption
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Cut down the operational costs and unwanted labor costs using our automation services.
Frequently asked questions
Which Is Better: Wired or Wireless Intercom Systems?
Typically, wireless solutions are simpler to install and manage. Wired solutions are considered more reliable and secure, especially over long distances.
What Are the Most Common Features for Intercom Systems?
Video calling, Internet connectivity, Remote access, Group calling, Noise cancellation
Can You Monitor Intercom Systems Remotely?
Standard intercom systems don’t typically offer internet connectivity. If remote access is something that’s important to you, make sure you choose a system with the right features.
Can I record audio?
Yes. Make sure the Security DVR/NVR system you select comes with an audio option. Most analog cameras do not come with built-in audio, so you will probably need a separate audio kit if you chose analog cameras over digital.
How many telephone lines can be recorded in a single computer?
This depends on UCB/PCI port of the computer; however, you can record up to 128 lines in a single computer.
What’s the cost of service?
Although this is the last question on the list, it’s sometimes the first question we are asked. Unlike most vendors, we welcome this query beforehand and we’re pleased to provide as much information as possible. From a rapid estimate to more detailed pricing based upon your specific requirements and specifications, all you have to do is “Contact Bharat Vikas Networks”
How many telephone calls can be recorded in computer system?
One can record about 800,000 minutes in 80GB hard disk. Although this depends on the capacity of the hard disk, in case your hard disk has more memory you can record more calls.
How to connect telephone lines with the system?
Telephone lines connect parallel to the recording system using RJ-11 phone jack; thus, the previous setting will be changed.
Can the telephone recording be accessed from the internet?
Yes, the telephone recording software supports LAN, hence, it can be access from the internet.
Have an EPABX system in an office, can it record the calls from all extensions?
Yes, your office’s EPABX system can record all the incoming and outgoing calls from all extensions. For which one must connect the direct trunk lines parallel to Telephone recording system.
Can direct trunk line be still recorded without EPABX?
Yes, connecting the trunk lines parallel to Telephone recording system can always solve this matter.